Monitoring of a Counterterrorism Strategy

THE STORY

A counterterrorism agency in East Africa had just developed a new strategy to counter and prevent extremism in their country and was ready to implement it. The question was, how to measure the success and impact of the strategy. In order to implement it successfully, they developed a series of indicators that they needed to keep track of - to see what was working, what wasn’t and how to adjust.

The sources of data to feed these indicators would range from open sources to internal reports, as well information collected on the field. With so many different inputs and formats, getting a holistic view of the strategy and building comprehensive progress reports became a tedious process, heightened by the challenge of gathering internal reports that were scattered across different units in different formats.

Once completed, these reports were not particularly easy to digest for the policymakers who had to read them, making it harder for them to take time-sensitive decisions on how to adapt the strategy action points. And once they did, the reports would most likely already be out of date - since they were static snapshots.

OUR SOLUTION

We provided this organization with our FUSION™ platform on premise (i.e. on their own servers). Through its use, they are able to keep information centralized in one same, secure space, with standardized forms to fill in reports across government units. They are also able to easily upload data extracted from third party sources, fusing all the information they need to keep track of their progress indicators and compare different types of data in one same space.

Instead of text-heavy reports, they can now develop visual reports to present to their government stakeholders, easily downloading the images from their dashboards to use as graphics in presentations.

But most importantly: instead of static and easily outdated reports, FUSION™ provides them with a live picture of the current situation, and that is available to all relevant stakeholders who have permissions to see it. From maps showcasing different layers of information to line charts indicating progress of specific indicators, or networks of terror suspects - all dashboards are interactive, filterable and allow users to zoom in to the information that interest them most.

After seeing FUSION™ in action, the organization found it so useful that they now also use it for other internal purposes like the tracking of their strategic objectives and key results framework, as well as the interaction with local civil society organizations.

IMPACT & RESULTS

  • Clear cross-agency visibility on progress on counterterrorism strategy.

  • Peace of mind on data security and access rights reflecting the organizational structure.

  • Easy reporting from dynamic dashboards ensuring the time gap between observation and strategic decision-making is shortened to a minimum.

  • Government (and non-government) stakeholders empowered to collaborate on how to jointly address this contemporary challenge based on data-driven insights.