In early 2019, a publicly traded Colombian construction and infrastructure development company started using our FUSION™ platform to create a contextual intelligence system to forecast possible risks in new infrastructure development projects in complex geographies. The company faced various challenges:
Difficulty integrating contextual evidence in decision-making processes and activities across different levels: strategical, tactical and operational.
Lack of analytical capabilities to classify and manage key local stakeholders and establish adequate communications and engagement plans according to the company’s needs and the different phases of their infrastructure projects.
Difficulty identifying and selecting relevant data from internal repositories in different silos.
Absence of visibility on evolving public perceptions in the media to monitor their vulnerabilities and risks.
This company was well aware of the challenges it faced in order to ensure the viability of multi-million dollar infrastructure projects in complex areas where a changing political landscape, and ever-more demanding environmental regulations and community expectations can generate new risks it will need to swiftly mitigate against.
Working with risk management partners in Colombia, this infrastructure company is performing scenario planning using our real-time monitors.
Using our FUSION™ platform, they are building a database of relevant stakeholder groups that could affect both positively or negatively their projects thematically and geographically. They are able to identify possible allies and detractors in each territory with critical insights on their interests and positions regarding different topics of strategic relevance. They are also using the public media monitoring component of FUSION™ to monitor the perception communities have of the company at a local level and to follow conversations around relevant issues such as: political decisions on land uses in the capital, tourism and other investment in specific regions, and more.
Because all the information is stored in one place, it is possible to georeference it and get a clear view of several variables overlapping across geographies of interest. With the data centralized and made easy to search and inquire, decision-makers and consultants can take quick decisions based on evidence, with greater probability of success.